New FCC Program Reduces Broadband Cost for Low-Income Households

Eligible Arkansans can begin applying for the Emergency Broadband Benefit today.

Children playing on a laptop

The Arkansas Department of Commerce announced it is working to help build consumer awareness about the Emergency Broadband Benefit, a new Federal Communications Commission (FCC) program.  The temporary benefit will help lower the cost of broadband service for eligible households during the ongoing COVID-19 pandemic.

The $3.2 billion EBB program provides a discount of up to $50 per month toward broadband service for eligible households and up to $75 per month for qualifying households or qualifying Tribal lands. The benefit also provides up to a $100 per household discount toward a one-time purchase of a computer, laptop or tablet if the household contributes more than $10 and less than $50 toward the purchase through a participating broadband provider.

A household is eligible if one member of the household meets at least one of the criteria below: 

– Has an income that is at or below 135 percent of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid or the FCC’s Lifeline program.

– Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, in the 2019-2020 or 2020-2021 school year.

– Received a Federal Pell Grant during the current award year.

– Experienced a substantial loss of income through job loss or furlough since Feb. 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers.

– Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program.

Emergency Broadband Benefit enrollment begins May 12, 2021. Eligible households can enroll through a participating broadband provider or directly at www.broadband.arkansas.gov or www.getemergencybroadband.org

Additional information about the Emergency Broadband Benefit is available at  www.fcc.gov/broadbandbenefit, or by calling 833-511-0311 between 9 a.m. and 9 p.m. any day of the week.